When “Public” Doesn’t Mean Accessible: The Reality of Public Information Requests

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Public information requests are supposed to be a cornerstone of transparency—giving residents access to records that show how cities operate, spend taxpayer dollars, and make decisions that affect our daily lives. In theory, these laws empower citizens to hold their local government accountable. But in practice, the process often feels like anything but open.

All too often, requests for public records are met with a resounding “no,” or more commonly, a vague response that provides little clarity. Instead of a straightforward release of information, requestors are given generic language about exemptions or delays. The reasons cited often don’t seem to apply to the actual records being requested, leading many to question whether the refusal is about legality—or simply about avoiding scrutiny.

And then there’s the issue of time. Agencies frequently claim the request will take weeks or even months to fulfill. In some cases, this may be justified due to volume or complexity, but more often, the delay appears to be a tactic to discourage inquiry. Eventually, some—or a carefully selected portion—of the requested information might be released. But by that time, the urgency has passed, the issue has moved on, or public interest has faded.

This is not how public transparency is supposed to work.

Government records belong to the people. Residents have the right to know how public funds are being used, who is making decisions behind the scenes, and whether those decisions are in the community’s best interest. Shielding records behind bureaucratic delay or misapplied legal language undermines trust and weakens democracy.

Cities must do better. Transparency isn’t optional—it’s a responsibility.

Call to Action: Speak Up for Accountability

If you’ve experienced resistance when submitting a public information request, make your voice heard. Contact your elected officials and demand better.

Here are the current El Cerrito City Council members:

Your right to public information should not be optional or selective. Demand transparency. Demand accountability. And don’t let silence be the answer to your questions.

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